Refund policy

Return and Refund Policy

Important: For hygiene and safety reasons, earrings cannot be returned or exchanged.

We kindly ask you to consider this before completing your purchase. We have a 14-day return policy for bracelets and necklaces, which means you have 14 days after receiving your item to request a return. To be eligible for a return, the item must be unused, unworn, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, contact us at yana.bizzbizz@gmail.com.

Returns must be sent to: 

Best Bargains / Jewels4Ever 27 Queen St East, Suite 206 Toronto, ON M5C 2M6

If your return is accepted, we will send you a prepaid shipping label and instructions on how to send your package. Items sent back to us without requesting a return first will not be accepted. 

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item. We will evaluate the issue and make it right. 

Exchanges

If you would like a different item, the fastest method is to return your current item (excluding earrings) and place a new order once the return is approved. 

Refunds

We will notify you once we’ve inspected your return and confirm whether the refund is approved. Approved refunds will be issued to your original payment method within 10 business days. Please remember that your bank or credit card provider may require additional time to process the refund. If more than 15 business days have passed since your refund was approved, please contact us at yana.bizzbizz@gmail.com.